Interesting about this job
You will work as a receptionist/telephonist in a small team where attention is paid to your efforts. You will also have colleagues in the shop and warehouse. Pleasant cooperation is important to us, so you must enjoy sociability, a joke and colleagues around you. For our volunteers, we want to be an alternative to sitting at home.
We want to be a pleasant workplace where meaningful work is central.
Job tasks and duties
The most important contact for Goudgoed is made the moment people want to donate something to us!"
If you understand that, can speak to people in a friendly manner and you can explain to them what the possibilities are within GoudGoed. We will be very happy with you.
GoudGoed stands for recycling (and providing work experience), but is not a junkyard. (We really need to pay for start-up costs) What we collect we should be able to sell in our thrift shop. It is important that you are service-oriented to the customer and can explain to the customer what our guidelines are.
What you do:
- Taking the phone.
- Provide information about the collection.
- Record addresses.
- Evt. assist with planning.
- Contacting customers.
- In a participation job, you work at least 16 hours a week.
Job skills and qualities
- Customer-friendly.
- Service-oriented.
- Operating telephone.
- Operating computer, working in different programmes.
- Listening is important, because what does the customer really mean?
- You can continue to ask questions so that you have gathered all the right information from the customer.
- Thinking along with the customer, while also taking into account your colleagues doing the work.
- Know that we have to rely on the favour factor.
- Able to sell 'no' as well and understand this with the customer.
- Re-use is paramount.
Extra information
We look at what you like and what you want to grow towards during an introductory meeting; what the situation is in which you are and what you need. We are looking for someone in a volunteer who, after a short familiarisation period, will quickly be able to work independently and strengthen the team.
If during this interview it becomes clear that (too) much guidance is needed while working even after the familiarisation period we would like to discuss with you the possibility of investigating a WMO indication for day care. After all, with a WMO indication, we can pay more attention to supervision, and we can do our best to make a workplace fit even better. After all, we want both to be able to be satisfied with your workplace and your activities.
Job information
| Job type | Volunteer Work, Participation Job |
|---|---|
| Services | WA insurance, accident insurance, training, volunteer contract, expense allowance, travel expenses, volunteer reimbursement |
| Duration | indefinite |
| Hours per week | at least 16 hours, max 32 hours |
| Work hours of your own choosing? | No |
| Location | Kringloopbedrijf Goudgoed Damsterdiep |
Organisation address and information
GoudGoed Kringloop door WerkPro
Damsterdiep 269
9713 EE Groningen
Website: http://www.goudgoed.nl