Interesting about this job
One of the oldest Red Cross services offered worldwide is Restoring Family Links (RFL). RFL falls under the Migration and Restoring Family Links department and is managed from the Society office in The Hague. A total of six volunteer teams operate in the country: in Groningen, Arnhem, Amsterdam, Utrecht, Rotterdam and Eindhoven. For our team in Groningen, we are looking for a team leader who would like to contribute to this special Red Cross service. The team in Groningen works on Mondays.
The Red Cross helps search for missing relatives and restore contact. With the Red Cross' international network, we can search worldwide if the situation allows. Would you like to contribute in finding and reconnecting family members? Then this position at Restoring Family Links (RFL) might be for you!
As an RFL volunteer, together with a fellow RFL volunteer, you will receive an aid applicant at a Red Cross office. These conversations are usually through an interpreter. In these conversations, you gather information for a potential search. In the process, you also inform the aid applicant about the (im)possibilities of RFL services. You offer a listening ear and encourage people who need help to keep looking for themselves with search tips. Together with your fellow volunteer on the file, you are responsible for the administration of search requests in the CRM registration system. You maintain contact with help applicants and also with the professionals in the Migration and Restoring Family Links department about the progress of a help request. You will ensure that the (interim) results of the assistance request are fed back.
Job tasks and duties
As an RFL team leader, you and your volunteer team will ensure that those seeking help, within your region, are well served. You are the one who coordinates the work and makes sure everything runs smoothly. The tasks you will perform include:
- 6 - 10 volunteers supervise and manage the implementation of RFL activities.
- (Partly) responsible for planning.
- Regularly join conversations with people seeking help (through an interpreter or not).
- Evaluating and assessing volunteers for suitability based on already established criteria.
- Providing all framework conditions for your team.
- Participate in trainings and meetings RFL.
Minimum education level: mbo
Job skills and qualities
The Netherlands Red Cross is looking for a team leader who wants to get the best out of the regional team and enjoys thinking about quality improvement. We are looking for someone with experience in a leadership position and who gets energy from motivating and enthusing his team members.
As a team leader:
- You are a questioning but definitely a listening ear for your team.
- You have good communication skills. You can switch between our association office, the other volunteers and the person requesting help in order to handle the request in the best possible way.
- Have strong administrative skills: you can handle a computer, Microsoft Office 365 package, the internet and are preferably familiar with a digital contact registration system.
- You are willing to travel (especially within the region) and available for at least one year for about 12 hours a week, mainly on Mondays.
- Have a good command of the Dutch and English languages, both spoken and written. Knowledge of several languages is an advantage.
- Have an affinity with people from diverse backgrounds and are good at setting boundaries.
Extra information
What do we offer?
- Full, informative and interesting volunteering.
- Training to do the job properly and unlimited access to an online e-learning platform.
- A passionate team of volunteers and professionals to work with.
- A pleasant working environment with an international character.
- Travel expenses reimbursed on a claim basis if required.
- For this position, a VOG (Certificate of Good Conduct) is required. This is free of charge for Red Cross volunteers.
Are you interested?
Are you excited about this vacancy and want to apply immediately? Press the application button and fill in the form. Or send your CV and motivation to coordinatorrfl@redcross.nl.
More information about RFL can be found via https://youtu.be/KCL7HLRIJNc and www.rodekruis.nl/rfl or contact the coordinator via coordinatorrfl@redcross.nl
Job information
| Job type | Volunteer Work |
|---|---|
| Services | accident insurance, training, travel expenses, Certificate of Good Conduct is required |
| Duration | indefinite |
| Hours per week | at least 6 hours, max 12 hours |
| Work hours of your own choosing? | No |
| monday morning, monday afternoon | |
| Location | District office Groningen / on location |
Organisation address and information
Rode Kruis
Atoomweg 2b
9743 AK Groningen
Website: https://www.rodekruis.nl/groningen/