Interesting about this job
You will work in an enthusiastic and committed team. You can take advantage of education and training opportunities.
Job tasks and duties
As an employee in telephony, you will be part of the telephone team of WIJ-Zuid. This involves the districts of Corpus den Hoorn, Haren, Rivierenbuurt and de Wijert.
- You will inform, advise and support neighbourhood residents by telephone with their questions about, for example, housing, welfare, care and finance.
- In the first telephone contact, you try to clarify the question and look for possibilities together with the resident.
- You offer a listening ear and are open to ideas and initiatives from residents.
Job skills and qualities
- You have some life experience and it is an advantage if you bring knowledge and experience from similar work.
- You have good social and communication skills.
- You are handy with the computer (looking up, registering, emailing) and enjoy working with other colleagues.
- You can inform, advise and support.
- You have a command of the Dutch language (oral and written).
- You have some knowledge of laws and regulations, social services and the social map.
- You are interested in current developments in the district.
- You can put yourself in the situation of the neighbourhood resident and you have an open attitude.
Extra information
This vacancy will be filled with a participation job. For this, you must be available for a minimum of 16 hours a week. For more information about a participation job, visit: gemeente.groningen.nl/participationjob.
Would you like to respond immediately? Then email your motivation and CV to vct@wij.groningen.nl. For questions about the vacancy, you can also contact us via this mail address.
Job information
| Job type | Participation Job |
|---|---|
| Services | accident insurance, training, Certificate of Good Conduct is required |
| Duration | 6 to 12 months |
| Hours per week | at least 16 hours, max 32 hours |
| Work hours of your own choosing? | No |
| Location | WIJ Corpus den Hoorn, Paterswoldseweg 267 Groningen |
Organisation address and information
WIJ Groningen
Paterswoldseweg 267
9728 AC Groningen
Website: https://jijbijwijgroningen.nl/